If you received an item was damaged or defective upon arrival, please call a LevisStore.com Associate immediately. It is important that you contact us before returning the item, so that we may assist you with return shipping fees. If you do not contact us, you are responsible for all return shipping charges.
After 60 days, if your garment proves to be defective in workmanship or materials in normal wear (excluding stains), please call a LevisStore.com Associate.
Before you call, please have your order number available. If you do not know your order number, please visit our Track Order page to find the number in Your Order History. In addition, please be prepared with a detailed description of the damage or defect before contacting us.
Contact a LevisStore.com Associate at 1.866.860.8907.